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Four Questions to Ask Before Hiring Medical Billing Services

Four Questions to Ask Before Hiring Medical Billing Services

Four Questions to Ask Before Hiring Medical Billing Services

Are you looking for ways to increase your cash flow into your medical facility, pathology lab, or hospital?  Patient billing can become a time-consuming and overwhelming process if you don't allocate the right staff and resources to make it possible.  Some medical practices rely on the assistance of professional medical billing services to assist them in their billing needs.  This helps to increase the amount of patient bills that are paid in full without having to worry about re-sending, calling, or reminding patients that it's time to pay.  There are a few things you need to ask before you hire a medical billing service to partner with for your needs.

Are you HIPAA Compliant?  

When you hire medical billing services, you want to be sure that your patients' information will stay secure and protected.  This is why you will want to hire a company that is HIPAA compliant.  This means that their practices and software will keep personal and private information safe and secure.  Following HIPAA rules and regulations is a part of your job, so you'll want to make sure it is also the priority of any other partners you may work with.

What is your billing experience?

Be sure that the company you choose has experience in medical billing with a good track record.  Even though many companies will claim to have the best services, you should ask for previous client testimonials or referrals so you can do some fact-checking.  Also, the medical billing services that have been in the industry for many years are likely more experienced and knowledgeable about your field.  Experience and positive reviews speak volumes.

What do you use to report billing?

Each company will likely have slightly different reporting systems they use to keep track of billing information.  Ask about these systems up front so that you can learn additional features and reports that you will need to understand.  You will likely want to have around-the-clock access to your billing reports, quality software, schedulers, and automated services to help streamline the communication process between you and the company.

What do you charge?

Before you hire any medical billing services, you also want to know about their payment plans and cost.  Choose a company that fits in your budget so that you can focus on the ultimate goal, which is to increase revenue and cash flow into your business.

These are just a few of the questions you'll want to ask medical billing services before you make the choice to hire them.  Medical billing services are great ways to allocate responsibilities to a professional service that has the right software and resources to get more revenue streaming into your medical business.  Contact us to hear about how we can help you increase the cash flowing into your business today.